Your wellbeing is our priority

On batji Responsible Gaming – Keep it fun. Keep it in control.

Gaming is for fun, not stress. Batji gives you all the tools to play safely, healthily, and in control – because we believe responsible gaming is truly enjoyable gaming.

Limit-Setting Feature Break Options Self-Exclusion 24/7 Support

Your Well-Being

Our Highest Commitment

Age verification is mandatory (18+)
Deposit & Bet Limit Settings
Self-Exclusion Feature
Free Counselling Service
18+ Verification

Age verification is required at registration. Minors will not be able to access the platform.

Set Your Own Limits

Set a spending limit in advance — whether daily, weekly, or monthly.

Take a Break

Whenever you feel like you're playing too much, activate the cooling-off option.

Support Always Available

Our support team is here for you around the clock. Reach out whenever you need help.

What does responsible gaming actually mean?

Responsible gaming means enjoying gaming as entertainment and not letting it take priority over life's other responsibilities. Batji believes gaming is only truly enjoyable when it's controlled, mindful, and in moderation.

Online gaming and betting is a form of entertainment — but like any entertainment, it needs boundaries. When you set a budget, take breaks, and make time for family, that's what responsible gaming truly looks like.

Responsible gaming is a culture at Batji — not just a rulebook. We actively work to keep you safe. Our system automatically detects unusual gaming patterns and will reach out to you if needed.

Remember: gaming is not a way to recover lost money. It's entertainment. After a loss, resist the urge to keep playing to win it back.


Set Your Own Limits

Batji gives you full control over your gaming experience. From your account settings, you can set a range of limits yourself:

Deposit Limit

Set a daily, weekly, or monthly cap on how much you can deposit. Limits take effect immediately once set. Increasing a limit requires a waiting period, but reductions apply instantly.

Bet Limit

Decide in advance the maximum amount you're willing to wager on a single bet. This limit protects you from placing large bets on impulse.

Loss Limit

Set a maximum loss limit for a given period. Once you reach that amount, gaming will stop automatically.

Session Time Limit

Set how many hours you want to play in a single session. When the time is up, you'll receive a notification and the option to log out.


Recognize the Warning Signs

Gaming addiction can creep up gradually. Watch out for the following signs in yourself or someone you know:

  • The urge to keep playing in order to win back lost money
  • Using household or emergency funds for gaming
  • Hiding gaming activity from family or friends
  • Unable to stop playing, feeling restless when you do
  • Lying or being in denial about gaming
  • Neglecting work, studies, or family responsibilities
  • Irritability or low mood when unable to game
  • Disrupted sleep, eating habits, or social life

If you recognise two or more of these signs in yourself, take a break now and consider seeking support. It's not a sign of weakness – it's a sign of self-awareness.


Self-Assessment

Answer the following questions honestly. This is a simple self-assessment — your responses are not sent anywhere:

1

Did you exceed your set gaming budget at any point last month?

2

After a loss, have you ever thought "just one more round and I'll win it back"?

3

Have family members or friends expressed concern about your gaming?

4

Do thoughts of gaming creep in while you're working or studying?

5

Have you tried to stop gaming but couldn't?

6

Have you borrowed money or taken loans from others to fund your gaming?

If you answered "Yes" to two or more questions, please contact us or activate self-exclusion.


Self-Exclusion Feature

If you feel you need a break, use Batji's self-exclusion feature. Once activated, your account will be automatically locked for a set period.

  • Short-Term Break: A "cooling-off" period of 24 hours up to 6 weeks.
  • Long-Term Exclusion: Account closure for 6 months, 1 year, or 5 years.
  • Permanent Exclusion: There is also an option to permanently close your account.

No promotional emails or notifications will be sent during the exclusion period. Even after it ends, you will need to take the initiative to reactivate your account.


Parental Controls & Child Protection

Batji strictly enforces an 18+ policy. We take multiple measures to keep minors away from gaming:

  • Date of birth verification is mandatory at registration.
  • Accounts flagged as suspicious will be asked to provide a national ID.
  • Any account found to belong to a minor will be closed immediately.

If you have children or teenagers at home, use device passwords and keep parental controls active on your browser. Never hand over a device that is logged in to your Batji account.


How to Get Help

Asking for help takes courage. If you feel you're struggling to keep your gaming in check, don't fight it alone — support is available:

  • Batji Support: Email us at support@batji.bet. Our team will assist you with full confidentiality.
  • Family & Friends: Talk to someone you trust about what you're going through. Having support around you makes it easier to manage the situation.
  • Mental Health Services: Seek help from a professional counsellor if needed.

batji's Responsible Gaming Commitment

Batji is more than a gaming platform — it's a responsible community. We commit to:

  • We will never market to minors.
  • We will support, not enable, those struggling with problem gaming.
  • Responsible Gaming tools will always be free and easily accessible.
  • We will publish awareness information on gaming addiction.
  • We will always prioritise every user's mental well-being over profit.

Responsible gaming at Batji is an ongoing commitment. We regularly update our policies and tools to ensure you have the best protections available.

Our Tools

For Safe Gaming Batji's Tools

These tools are available in your account settings. Enable or disable them at any time.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit. Decreasing your limit takes effect immediately; increasing it requires a waiting period.

Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, your session will end automatically.

Session Time Limit

Set a limit on how many hours you play in a single session. You'll receive a reminder when time is up and may be logged out if needed.

Cooling-Off Period

Take a short break from 1 day up to 6 weeks. Your account will be locked during this period and will reopen automatically once it ends.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. No promotional communications will be sent during the exclusion period.

Gaming History

View a full history of your gaming activity, deposits, and withdrawals. Understand your own patterns.

Process

Set Limits How to Do It

Set your gaming limits in just a few steps. The process is simple and can be adjusted at any time.

Privacy Guaranteed

Your limit settings are completely private and visible only to you.

1
Log in to your account

Log in to your Batji account and click the profile icon in the top right corner.

2
Open Responsible Gaming Settings

From the menu, go to "Responsible Gaming" option.

3
Choose Your Preferred Limits

Deposit limit, bet limit, session time, or self-exclusion – choose whatever works for you.

4
Enter amount or duration

Enter your preferred amount or time limit in the designated field. Reductions take effect immediately.

5
Confirm

Click the "Save" or "Confirm" button. Your limit will take effect immediately.

Stay Informed

Addiction Warning Signs

If you notice any of the following in yourself or someone you know, take action right away.

Repeatedly trying to chase losses by continuing to play.

Being unable to stop even after spending more than your set budget.

Hiding your gaming activity from family or friends.

Using household funds or essential expenses for gaming.

Unable to focus on work or studies, with gaming constantly on your mind.

Feeling restless, irritable, or moody when not gaming.

Disrupted sleep and eating habits.

Taking out loans or borrowing money from others to fund gaming.

Withdrawing from social life.

FAQs

About Responsible Gaming Your Questions Answered

Not at all. Activating self-exclusion keeps your account balance completely secure. You can withdraw all your funds when the exclusion ends or when closing your account.

Yes, but increasing a limit requires a 7-day waiting period. This is intentional — it prevents impulsive decisions made in the heat of the moment. Reducing a limit, however, takes effect immediately.

Start with empathy, not blame. Let them know about Batji's responsible gaming tools. If needed, reach out to our support team — we're here to help families too.

Yes. Our system analyzes gaming patterns and will automatically reach out to offer support if unusual behavior is detected — such as a sudden spike in time or money spent.

No. Only the account holder can change these settings. Keep your login credentials private and never share them with anyone.

Start Safe

Play Responsibly, Enjoy Yourself

Stay fully in control of your gaming experience on Batji. Set your limits, take breaks, and play with genuine enjoyment.

Limit-setting is free to use Self-Exclusion Available 24/7 Support Team

For players 18 and older. Seek help if gaming becomes an addiction.

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