Data Protection

Batji Privacy Policy – Your Data, Our Responsibility

The information you share with Batji belongs to you alone. Everything about what we store, how we use it, and how much we keep is explained here in plain language.

Last updated: January 2026

Your Privacy

Fully Secured

SSL Encryption Protection
Never sold to third parties
Right to Delete at Any Time
GDPR-Compliant Policy
256-bit SSL

Your data is secured with bank-grade encryption.

Your Data Is Never Sold

Your data will never be sold to any third party.

Right to Erasure

You can request deletion of your data at any time.

Regular Audits

Our data protection policy is regularly verified by independent third parties.

Last updated: 1 January 2026

1 Introduction

Welcome to Batji. When you use the Batji platform, you share certain information with us. This Privacy Policy clearly explains what data we collect, where we store it, and how we use it.

Batji believes privacy is a fundamental right. That's why we collect only the data we need and protect it with the highest level of security. This policy is built in accordance with applicable Bangladeshi law and international data protection standards.

This privacy policy applies to all Batji services — including the website, mobile app, and customer support. By using Batji, you agree to this policy.

This policy may be updated from time to time. You will be notified by email of any significant changes.


2 What Information We Collect

Registration information

When you create an account on Batji, we collect the following information:

  • Full name and date of birth
  • Mobile number and email address
  • Residential address (where applicable)
  • National ID number (for KYC verification)

Transaction Information

During financial transactions, we collect:

  • Mobile banking number (Mobile Pay, Nagad, Rocket)
  • Deposit and withdrawal amounts and timestamps
  • Transaction ID and reference number

Technical information

When you use Batji, the following information is collected automatically:

Data type Why it's collected Retention Period
IP Address Security & Fraud Prevention 90 days
Browser & Device Information Platform Optimization 1 year
Login time and session data Account Security 6 months
Gaming activity logs Responsible Gaming Monitoring 3 Years
Cookies Data Improving user experience 30 days–1 year

3 How your information is used

Batji uses your data solely for the following purposes:

  • Account management: For registration, login, and identity verification.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To resolve your issues quickly.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Responsible Gaming: To monitor gaming behavior and offer assistance when needed.
  • Legal obligations: To meet regulatory requirements.
  • Platform Improvement: To make your experience better.

We do not share your information with third parties for marketing purposes. Promotional communications (such as bonus offers) are only sent with your consent.


4 Who Your Data Is Shared With

Batji does not sell your data. However, information may be shared in the following limited circumstances:

Payment processors

We work with mobile banking partners to process financial transactions. They receive only the information necessary to complete a transaction and may not use it for any other purpose.

Legal Authorities

If a court or regulatory authority requests information in accordance with Bangladeshi law, we will comply with our legal obligations. Even then, we disclose only what has been specifically requested — nothing more.

Technology Partners

Game software providers and cybersecurity partners may access limited technical data. All are contractually bound to uphold our privacy standards.

Your personal information is never sold or transferred to advertisers, data brokers, or unrelated third parties.


5 Cookies Policy

The Batji website uses cookies to enhance your experience. Cookies are small data files stored in your browser.

Cookie type

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language and preferences.
  • Analytics Cookies: To analyze user behavior (anonymously).
  • Performance Cookies: To improve page loading speed.

You can disable non-essential cookies through your browser settings. However, some features may not function properly as a result.


6 Data Retention Period

We retain data only for as long as necessary. Even after account closure, certain information may need to be kept for legal reasons:

  • Transaction records: 5 years (required by financial regulations)
  • Identity verification documents: 3 years after account closure
  • Customer support records: 2 years
  • Gaming logs: Duration of account + 1 year

Once the retention period expires, data is automatically deleted or anonymized.


7 Your Rights

As a Batji member, you have the following rights regarding your personal data:

  • Right to Access: The right to know what personal information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate information.
  • Right to Erasure: The right to request deletion of your data in certain circumstances.
  • Right to Restrict Processing: The right to request that your data no longer be used for specific purposes.
  • Right to Data Portability: The right to receive your data in a portable format.
  • Right to Object: The right to object to certain types of data processing.

To exercise these rights support@batji.bet-. We will respond within 30 days.


8 Security Measures

Batji uses industry-leading technology to keep your information secure:

  • 256-bit TLS/SSL encryption – applied to all data transfers
  • AES-256 encryption – for data stored at rest
  • Two-factor authentication (2FA) available
  • Automated suspicious activity detection
  • Regular security audits and penetration testing
  • Regular server data backups and secure storage

In the event of a data breach that may affect your information, we will notify you within 72 hours and take immediate action.


9 Child Protection Policy

Batji's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that we hold data belonging to a minor, we will immediately close that account and delete the information. If you believe a minor is using Batji, please notify us right away.


10 Contact Us

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@batji.bet
  • Response Time: Up to 30 business days
  • Language: Support available in both Bengali and English

Our Data Protection Team takes your requests seriously and works to resolve them as quickly as possible.

Why Batji Is Safe

Your Data Security Our Commitment

Encrypted connection

Every interaction you have with Batji is protected by 256-bit SSL encryption – the same level of security used by banks.

Your Data Is Never Sold

We never sell your name, number, or any other information to advertisers or third parties. That is our strict policy.

Control Your Data

You can view, correct, or request deletion of your data at any time. This right is entirely yours.

Regular Audits

Batji's data protection measures are regularly reviewed by independent third parties. Any vulnerabilities identified are addressed immediately.

Instant Alerts

If any unusual activity is detected on your account, we will immediately notify you via SMS or email.

Full Transparency in Bengali

Our privacy policy is written in plain language — no complex legal jargon that requires an expert to understand.

General Questions

About Privacy What You Want to Know

Not at all. Your mobile number is used solely for account verification, payment processing, and security alerts. It is never shared with advertisers or any third party. That is our strict policy.

When an account is closed, most data is deleted. However, transaction records and identity verification documents may be retained for a specified period for legal compliance. See the Data Retention section for details.

Yes, but solely to ensure responsible gaming. If we notice any concerning patterns in gaming behavior, we will reach out to you and provide support if needed. This information is never used for advertising.

Absolutely. It's your right. Email us at support@batji.bet and request a copy of the data linked to your account. We'll respond within 30 days.

Without essential cookies, the site will not function properly as they are required for login and security. However, analytics and performance cookies can be disabled through your browser settings.

Play Responsibly

Your Data Secured, it's your turn to play

Your privacy is fully protected at Batji. Register today and enjoy gaming on a platform you can trust.

Your Data Is Completely Safe SSL Encryption Never sold to third parties

For users aged 18 and above. Please play responsibly.

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